KAEDAH/CARA DEPOSIT WANG KE AKAUN ALERTPAY
DIKAUNTER RBS BANK
Di Malaysia Alertpay menggunakan perkhidmatan RBS Bank
| Nama Bank | : | RBS Malaysia |
| Nama Akaun | : | Envoy Services Ltd |
| No. Akaun | : | 000005245494 |
| Bank SWIFT Code | : | ABNAMYKL |
Cawangan The Royal Bank of Scotland Berhad (RBS) di Malaysia:
The Royal Bank of Scotland Berhad
Kuala Lumpur Branch
Level 1, Menara Maxis
Kuala Lumpur City Center
50088 Kuala Lumpur
Tel: 603-2160 9888
Fax: 603-2160 9993
The Royal Bank of Scotland Berhad
Penang Branch
No 9, Lebuh Pantai
10300 Penang
Tel: 604-255 9188
Fax: 604-255 9189
Sebelum anda boleh melakukan 'Deposit Fund', anda perlu mendaftar
Akaun Bank anda ke dalam AlertPay terlebih dahulu
dengan klik "Add Bank"
SEBELUM ANDA KE KAUNTER RBS BANK SILA CREATE
DAHULU MAKLUMAT DEPOSIT SEPERTI BERIKUT:
| 1) | Login ke akaun Alertpay anda, dan klik "Deposit" & pilih "Bank Transfer"  |
| 2) | Sila masukan jumlah bayaran dalam nilai MYR (contoh: 500 untuk MYR500)  |
3) | Semak maklumat, jika semuanya betul klik "Deposit"  |
4) Anda akan mendapat "Referrece No" dan "Bank Deposit Code"  | |
5). Buka email anda, anda juga akan menerima email seperti berikut yang mengandungi "Bank Depisit Code"  | |
6). Sekarang anda boleh pergi ke kaunter mana-mana cawangan RBS Malaysia untuk buat bayaran dengan mengisi borang seperti berikut :- (JANGAN LUPA ISIKAN "Bank Deposit Code")  1. Envoy Services Ltd 2. 000005245494 3. Bank Deposite Code ANDA | |
SILA SCAN SLIP PEMBAYARAN DI ATAS UNTUK DI HANTAR KEPADA SUPPORT ALERTPAY. |
LANGKAH SETERUSNYA - SILA BERITAHU 'Support Alertpay'
| 1) | Hantarkan 'Support Ticket' kepada AlertPay menyatakan bayaran dah dibuat. Login akaun Alertpay anda dan klik button help di bahagian atas kiri seperti rajah berikut atau layarihttps://helpdesk.alertpay.com/  |
| 2) | Pilih link 'Submit a Ticket' |
| 3) | Pilih 'Banking Support' dan klik button 'NEXT' |
| 4) | Masukkan nama, email dan upload file 'screenshot' pembayaran anda. Masukkan juga huruf 'Verification' dan klik button 'Submit'.  |
| NOTA PENTING DARI Alertpay: Hello, Thank you for contacting AlertPay. I am happy to assist you. A deposit by bank transfer transaction should take 2-5 business days to be completed. If such a transaction is not completed after this time, it may be due to one of the following: 1. Your bank entered the Bank Deposit Code incorrectly when you initiated the transaction. The Bank Deposit Code is provided when you initiate a bank deposit transaction in your AlertPay account. It is 13 digits long and begins with 34. 2. Your bank did not submit the Bank Deposit Code along with your transaction. To ensure that your deposit is credited to your AlertPay account promptly, attach a scan of the transaction receipt or bank statement. If you conducted the transaction online, attach a screen shot of the transaction. Please attach these documents when responding to this email. Ensure that the documents you submit to us contain the following information: • Your full name as it appears on your bank account: • The name of your bank: • The recipient’s account number (AlertPay’s account): • The amount of the transaction: • The date of the transaction: Please do not copy and paste the relevant information in this email, as we absolutely require a scan of the transaction receipt or bank statement which shows this transaction in order to locate this transfer. Ensure the file is under 1 MB in size and in JPEG or JPG format. We will review this information once we receive it and contact you as soon as possible with a resolution. Thank you for choosing AlertPay as your payment processor. Kind Regards, |
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